Toys R Us is a US chain of toy and juvenile-products retailer with a strong international presence. It is one of the world’s leading toy stores, favored by children and parents alike.
Read on as we discuss the Toys R Us application and how you can ace it. Then all you have to worry about is preparing for the interview.
Because of its global presence, the toy retailer is constantly on the lookout for competent employees who can fill the many job openings available in its many branches. Toys R Us offers a competitive pay package, opportunities for growth, and flexible scheduling.
About Toys R Us
Toys R Us is a US chain of toy and juvenile-products retailer with 872 Toys R Us and Babies R Us branches in the US, 715 international locations, and roughly 180 licensed stores in 35 countries around the world.
The company was founded in 1948 when Charles Lazarus opened Children’s Supermart, a baby furniture retailer, in Washington D.C. After opening, Lazarus received requests from customers to add baby toys.
After Lazarus gave in and added baby toys to the roster’s products, he received more requests to add toys to an older generation of children. Because of this, he changed the focus of the store in 1957, renaming Children’s Supermart to Toys R Us.
At its peak, Toys R Us was known as a category killer, or a business that specializes in one category so well that it pushes out competition from other retailers.
Apply Online to Toys R Us
The Toys R Us online employment form may done on the careers page of the official website. To begin, you may select from the career opportunities on the left column of the page.
After you have selected between corporate careers, store and distribution careers, student opportunities, and military hiring, the new page will detail the ideal Toys R Us employee the retail chain is looking for. If you click the store and distribution careers button, you may click the links to apply for a store associate position or management positions at the bottom of the page.
You may choose to type in your location and keyword for a more refined search. The related job searches will appear, and if you click on a Toys R Us job opening, you may read the job summary, key tasks and responsibilities, and qualifications.
To start, simply click ‘Apply Now’ at the bottom of the page to begin. You will be asked to log in your Toys R Us account if you have one already.
The recruiting team will review your information and if qualified, will contact you for an interview.
Working at Toys R Us
Today, Toys R Us has become one of the world’s leading providers of toys and juvenile products for children of all ages. It has become a destination of choice for those looking for fun and quality toys in a setting that also provides great customer service.
The company recognizes that its success lies in the excellent customer service given by the well-trained and knowledgeable staff. Together, the dedicated employees work together to bring an exciting shopping experience to its customers.
Toys R Us recognizes that its employees are its best asset. That’s why the retail chain offers a collaborative and teamwork based environment where work is based on trust and respect for one another.
The retail chain also draws on the diverse backgrounds of every employee. As a result, the company offers a fun and fast-paced work environment where employees work, grow, and develop.
All employees are encouraged to share their ideas to uphold Toys R Us’ position in the industry. Aside from being valued for their ideas, employees are valued for their skills, which is why the retail chain usually promotes from within.
Minimum Age for Employment at Toys R Us
The minimum age for a career is 16. If you are aged 16 or above, like working in a fun and toy-filled environment, and possess good customer service skills, click here to start applying.
Hours of Operation at Toys R Us
Standard hours are 10:00 AM to 9:00 PM from Mondays to Saturdays and 10:00 AM to 7:00 PM on Sundays.
Working for Toys R Us is the ultimate form of fun. With everything from video games, to toys, books, and movies, the selection is unparalleled, and the fun never ends. If you like the set up of Toys R Us, apply to Babies R Us as well and experience the same level of quality, but focused on the little ones. If you prefer more video games, apply to GameStop where the store is filled with video games from wall to wall. To the same point, movie buffs should look into working for Netflix, which has a variety of positions available.
Available Toys R Us Career Opportunities
Toys R Us career opportunities suit all qualifications. Since most Toys R Us job openings are service-oriented, the retail chain wants to meet those who are friendly, personable, and attentive.
The company is frequently on the look out for entry-level and managerial applicants. If you believe you have the perfect qualifications to be part of the team, you may visit the careers page to start applying.
- Store Associate
- Asset Protection Specialist
- Customer Service Representative
- Store Team Lead
- Sales Associate
- Sales Team Member
- Game Sales Team Member
- Risk Management Support Representative
- Off Hours Stocking Crew
- Human Resources Department Supervisor
- Back Of House Specialist
- Pricing And Signage Team Member
- Sales Team Member
- Store Receiving Specialist
- Maintenance and Housekeeping Team Member
- Off Hours Stock Clerk
- Department Supervisor
- Assistant Manager
- Store Manager
Start applying to be part of the retail chain’s growing family.
Toys R Us Job Descriptions
Cashier – cashiers operate the cash register by checking out customer purchases, receiving payments, and handing out change. They may also need to maintain cleanliness on the counter, perform quickly, perform moderate lifting, and stand on long periods of time.
Ideal cashiers must have friendly and outgoing personality because they will be in constant contact with customers. Toys R Us also likes cashiers who have basic math and computer skills.
Cashiers start earning minimum, but may earn up to $10 or $11 with experience.
Sales Team Member – sales team members perform a variety of tasks in stores. Generally, sales team members assist customers with concerns and questions, stock shelves, return items, and maintain cleanliness in stores.
Ideal sales team members must have friendly, attentive, and knowledgeable personalities. They typically earn $8 an hour.
Management – management team is composed of the team leader, assistant manager, department manager, and store manager. Together, hire and train new employees, handle schedules and tasks, motivate teams, and oversee daily store operations.
The assistant store manager and store manager also perform administrative duties like sales analysis, shipping and receiving items, payroll, inventory, and marketing. A manager generally earns $20,000 to $70,000 depending on store location and experience.
Toys R Us Application and Interview Tips
The Toys R Us hiring process begins by submitting an employment form on the careers page of its official website. After the retail chain reviews your information and finds you suitable for the job you are applying for, you will be invited to an interview.
Because of its global presence, Toys R Us has to fill thousands of entry-level and managerial positions in its worldwide branches. The toy store typically likes candidates who have knowledge with toys and enjoy working around children.
If you are determined to work at Toys R Us, at least familiarize yourself with the products they carry and other important information. You will most likely be asked what you know or like about the company, so it’s best to come prepared to impress your interviewer.
Your Toys R Us hiring process begins with a group interview with as many as 10 applicants, and may take up to several hours. The interview begins by introducing yourself to your interviewer and your co-interviewees and discussing your employment history.
The rest of the interview will focus on team building activities to gauge your sales and interpersonal skills. In one activity, you will be teamed with other people to create a toy out of building blocks and to discuss it to the group. In another, you will be asked to get a toy from the store and sell it to another applicant.
You may also need to discuss your favorite toy or movie during your Toys R Us interview. Right after the group session, you will move on to the one on one interview.
Your interview will focus on personal details, employment history, relevant job skills, character references, and flexibility of schedule. After reviewing your resume to make sure it is accurate, your interviewer will ask you a series of questions related to your Toys R Us job candidacy, like:
- What makes a good sales associate?
- Why do you want to apply at Toys R Us?
- What do you think are the most important qualities to have to get a job with Toys R Us
- How long do you plan to work for Toys R Us
- What would you do if your replacement was late to work?
Coming up with answers ahead of time would be a good idea to come off as confident and experienced when they are asked. Anticipating questions ahead of time will also give you enough time to think about it and come up with the best answer.
However, if you are applying for a management position, you will need to undergo several phone and face to face interviews instead of the group interview. The Toys R Us interview for management applicants will focus on leading teams, handling conflict, and overseeing store operations.
- What was the most challenging issue you faced in your career and how did you overcome it?
- Can you describe a time when you had to juggle competing priorities?
- What can you contribute to Toys R Us?
- What do you find are the most difficult decisions to make?
During your interview, it is advisable to talk about past successes and highlight what you did as an employee or manager. Make Toys R Us want to hire you by implying that you are hardworking and dedicated through stories or past experience.
Before going to your interview, it is best to familiarize yourself with the toy retailer. You can either visit its website or a nearby store and learn everything you can about its history, product offering, and how employees interact with their customers.
It is also a good idea to brush up on your general and specific knowledge on toys and games. It would also be wise to only apply if you have genuine interest because no knowledge whatsoever may give you a hard time if you do get employed.
Make sure to come in an attire that is professional. You do not need to wear a fancy outfit, but for men, a button down shirt and slacks will impress your interviewer, and for women, a blouse paired with a modest skirt or slacks will send the message that you are confident and capable for the job.
It is advisable to stay away from over-the-top makeup or outrageous hair colors. Toys R Us usually hire those who show friendly personalities and who come in looking professional.
During the interview, bring an accurate and updated copy of your resume. An updated resume will help your interviewer understand your qualifications better and see if you are qualified for the position you are applying for.
Always answer in polite and respectful tones, and highlight your responses with stories on how you are qualified to be part of the Toys R Us team. Cite stories, experiences, or suggestions that would make them want to hire you.
After the interview, thank your interviewer for taking the time to meet you and say how eager you are to start working at the retail chain. You may follow-up after a few days to show that you are serious about the job.
Benefits of Working at Toys R Us
Toys R Us offers a competitive compensation package with career growth potential, flexible scheduling, and paid training opportunities. The retail chain also offers an exciting and fun working environment for those interested in toys and working with children.
Below are some of the other Toys R Us benefits you can earn after you get hired:
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription coverage
- Flexible spending accounts
- Life and basic AD&D insurance
- Supplemental AD&D
- Supplemental life
- Long-term care insurance
- Spouse and child life
- Paid time off program
- 401(k) retirement plan
- 529 college savings plan
- Employee assistance program