Wingstop has established itself as the authority on buffalo style chicken wings. By keeping its menu simple – chicken wings in 13 different flavors, with a few side dishes – Wingstop has perfected the chicken wing in ways only a few restaurants can. It is also known for its aviation theme, so its pre-jet decoration and memorabilia adds a nice and unforgettable touch to dining.
Its wide presence in the US and select countries means Wingstop is always open for inquiries, both for entry-level and management positions. Wingstop is looking for passionate and dedicated individuals who believe in top-notch hospitality and excellent customer service. Read on to find out what you can do to perfect your Wingstop application.
Employment at Wingstop
Wingstop is a US-based chain of restaurants known for its aviation-themed design and its buffalo style chicken wings. Although decorated with a 1930’s and 1940’s “pre-jet” aviation theme, complete with memorabilia, it was founded in 1994 in Garland, Texas.
The Wingstop menu is dedicated solely to the chicken wing, with the following variations: boneless wings, boneless strips, and the Chicken Glider sandwich. Its wings come in a variety of flavors: Atomic, Mango Habañero, Cajun, Original Hot, Chili Lime, Louisiana Rub, Mild, Lemon Pepper, Garlic Parmesan, Hickory Smoked Barbecue, Hawaiian, Teriyaki, and Barbecue. It has been said that Wingstop has served over two billion wings since it opened.
Aside from chicken wings, Wingstop also serves vegetable sticks, coleslaw, potato salad, baked beans, hot cheddar cheese sauce and french fries.
Its proprietary recipes, superior food, and excellent customer service at an exceptional value have made a demand that can only be met by offering more branches. Wingstop has become one of the country’s fastest-growing concepts, enticing top entrepreneurs, customers, and employees to be part of the sky-high Wingstop team.
Wingstop has also embraced the digital age by allowing customers to place their orders online before pick-up.
Today, it has over 600 either open or in development in the US, Mexico, Russia, and Singapore. The restaurant chain’s national spokesman is Troy Aikman, three-time Super Bowl Champion and NFL Hall of Fame inductee.
Applying Online to Wingstop
You may begin your Wingstop form on the careers page of the official website. At the bottom of the page, you will find a tab named “Work @ a Wingstop.” Upon clicking, you will find a form where you can fill out your location (State, City, and Address of Branch), Contact Details (Name, Home Address, Phone Number, Email Address), and Comments.
Since most Wingstop locations are franchises and therefore independently owned, your information will be directed to the owner, and the hiring manager of that branch will be the one to contact you to schedule an interview.
Working at Wingstop
Wingstop offers good food, a safe family atmosphere, and superb service, making it a favorite among customers and their families. It has won rave reviews from national taste tests, ‘best of’ reader polls, and industry rankings.
Wingstop considers itself as the Wings Experts, keeping its focus on perfecting its wings, boneless wings, strips and Glider sandwiches, staying true to its tradition of serving it cooked to order and piping hot.
Its mission statement is “provide quality products with superior customer service at an exceptional value – every day.” It is dedicated to serving only the best to its customers, crafting a menu attractive to the vast majority of chicken lovers.
Its signature sauces and seasonings give a variety of choices to customers of different tastes, having fresh and cooked to order buffalo style chicken wings as its common denominator.
Wingstop also offers a challenging yet fun and rewarding environment for employees, especially those who love jet plane decor. Wingstop’s success lies in its Wings Experts working as a team, united by the goal of giving 110% to its customers.
Start applying to Wingstop now to be part of a growing family dedicated to serving excellent food at exceptional value!
Minimum Age for Employment at Wingstop
The minimum age for a career at Wingstop is 16. If you are aged 16 or above, dedicated, energetic, and have outstanding customer service skills, click here to start applying to your local Wingstop.
Hours of Operation at Wingstop
Wingstop standard operating hours are 11:00 AM to 11:00 PM from Sundays to Thursdays 11:00 AM to 12:00 AM from Fridays to Saturdays.
A good set of chicken wings is hard to beat in the world of food. Wingstop, with their simple and effective menu of thirteen flavors had always been at the forefront of this business. They are not the only ones though, be sure to apply to Pizza Hut who has crafted a menu of boneless chicken wings along with their pizza, and you can be a part of that amazing combination. Little Caesars also combines these two dishes as if they were meant to be together, and another great place to apply to. Finally, if you prefer your chicken on a bun, look no further than Chick-Fil-A. Go forth and make the best chicken and chicken wings for the rest of humanity.
Available Wingstop Career Opportunities
Wingstop is looking for dedicated workers with a passion for chicken wings and customer service. Locations are open for entry-level job seekers and management applicants.
The company is also open for part-time and full-time positions. If you believe you are perfect for a career opportunities listed below, please click here to begin applying online.
- Waiter and Waitress
- Host and Hostess
- Prep Cook
- Assistant Manager
- Restaurant Manager
- Marketing Coordinator
- Payroll Specialist
- Shift Leader
- Restaurant-Purchasing and R&D Project Administrator
- General Manager
Wingstop Job Descriptions
Waiter or Waitress – waiters and waitresses take orders, relay orders to kitchen staff, refill drinks, serve orders, and ensure customer satisfaction. Since they are in direct contact with customers, waiters and waitresses must have friendly and approachable personalities, and must be able to move fast and multitask.
Host or Hostess – hosts and hostesses greet incoming customers and direct them to tables.
Cook – cooks prepare ingredients, follow recipes, and present orders in a correct and timely manner.
Assistant Manager – assistant managers assist the manager in hiring and training new employees, divide work, and oversee store operations.
Manager – managers hire and train new employees, divide work, manage schedules, and oversee store operations, as well as liaise with Wingstop corporate offices. Managers must have strong leadership and motivational skills and be able to maintain professionalism in store at all times.
Wingstop Application and Interview Tips
The first step is to express your interest in applying and to submit your resume. If you are deemed qualified, the recruiting team will contact you for an interview schedule. For entry-level job seekers, this would entail only one interview, while those looking for management positions will have to be interviewed by a district manager and other related departments.
Before going in for your Wingstop interview, it is a good idea to do background research on the restaurant chain. Find out everything you can about the company from its history, menu offering, and employee-customer interaction. Visit a nearby location and watch the employees conduct themselves.
Doing research on Wingstop before going in for an interview is a way for you to get to know the company and help you decide if it’s something you can do. Also, your interviewer might ask you something related to the store so having a concrete, informed answer will impress him.
Even if you are applying for an entry-level position, it is still important to remain professional during the interview. Wear something appropriate, but not too formal. For men, a smart button-down shirt with slacks and shoes are a safe choice, while women will impress with a conservative blouse, a skirt or slacks, and low heels.
In the interview you will be asked on your personal details, employment history, relevant skills, availability and character references. Always answer in polite and courteous tones, and be well-behaved. Talk about your past successes and say that you are passionate, hardworking, and can work under pressure and with minimal supervision.
Some sample Wingstop interview questions are:
- Why do you want to work here?
- What do you know about Wingstop?
- Why should we hire you?
- Can you tell us more about how you handled pressure?
- Can you tell us your strengths and weaknesses?
- What do you think is good customer service?
You may be also asked a series of situational questions to gauge how you would react in certain situations. For these questions, it is best to take a few seconds to consider the question to come up with the best possible answer. In your answer, it is important to make yourself look polite and gracious.
- How would you handle a busy day?
- A customer approached you and told you that you served the wrong item. How would you handle the situation?
- What would you do if you caught your coworker slacking off?
- What would you do if your shift was almost over and your replacement hasn’t showed up yet?
- What would you do if your manager accused you of doing something you did not do?
- How do you multitask between work and other commitments?
- When dealing with an upset customer, how far do you go before you call a manager?
- What would you do or say to bring a customer back to Wingstop?
If you are applying for a management position, the questions will focus on your management style and your previous experience. Highlight your successes in the interview and what you can bring to Wingstop if you are accepted. Below are sample questions for management applicants:
- What do you think sets you apart from our competitors?
- What would you change or improve in Wingstop store operations?
- How do you motivate a team?
- What are some of your biggest achievements?
In general, it is a good idea to take a few seconds to consider each question. By slowly processing each question, you can avoid panicking and being rattled during the interview. Answering in short, cohesive answers will definitely impress your interviewer.
It is also a good idea to anticipate questions ahead of the interview and prepare the best answers. Preparing yourself for possible questions gives you more time to come up with the best one. Also, it will make you appear calm and confident, which will add points to your Wingstop interview.
If you have prior experience in the service industry, highlight that during your interview. Tell stories of your experiences handling store operations, dealing with angry customers, and your achievements while you were there. Make sure to inject a story whenever you are asked a question.
If you have no prior experience in the industry, add points by telling your interviewer you are hardworking and enthusiastic. Of course, it is important to show these traits in your interview. It is also a good idea to cite relevant success stories from your personal life or from school.
To maintain professionalism, maintain eye contact throughout the interview and have proper posture. A frequent smile will put your interviewer at ease and make him think that you are friendly and outgoing, two very important traits in the service industry.
After your interview, make sure to thank your interviewer for taking the time to see you and say how excited you are to work at Wingstop. You may make a follow-up on your interview after a few days.
Benefits of Working at Wingstop
The company provides competitive pay, complete job training, and flexible scheduling. The restaurant chain also offers an attractive benefits package. Below are some examples of the benefits you can get if you pass your Wingstop interview:
- Healthcare coverage
- Health insurance
- Life insurance
- 401(k) retirement plans
- Paid time off